Fostering a Culture of Excellence is a Bumpy Ride
After 20 years of practicing Lean, Argus continues to learn how to develop and support problem solvers to help us navigate towards our True North of Enterprise Excellence. Perhaps our greatest lessons learned are those around fostering a culture to support a sustainable lean journey.
In this presentation, the audience will gain insights to guide strategies and tactics around the importance of developing people to understand lean thinking, not just lean practice. Argus’s lean journey began in 2005 with what now can best be described as an “industrial engineering” approach to lean, otherwise known as a focus on the tools.
What was previously a “factory floor” only focus, has now grown to include everyone touching our value streams, meaning, every team member from rack-hand to CEO. We are seeing business success by developing a customer centric mindset through process ownership supported by lean thinking and practice.
Foundational to this lean reset is understanding and living daily into our shared values: YOU MATTER because you are part of ONE TEAM, we OWN IT because we share a PASSION FOR EXCELLENCE
Rating: Intermediate